How we moved from hourly quoting to value and fixed pricing, what went wrong on the way, how a retainer is structured so it stays profitable in month nine, and the utilisation calculator I now check every week. Real project numbers, anonymised.

What this section covers

• How we moved from hourly quoting to value and fixed pricing
• The fixed-price rebrand that ran 140 hours over
• Structuring a retainer so it is still profitable in month nine
• Utilisation and recovery rate: the gap between the two
• The calculator I check every week

New articles are published under Pricing, Retainers, Utilisation.